VIPeople (part of Spark Event Group)
- Australia’s leading supplier of Event & Customer Service personnel to major Venues across the country
- Utilise your experience in Venue Management, Workforce or Major Events to lead our Sydney team
- Play an important role in some of Australia's premier sporting & entertainment events
VIPeople are Australia’s leading supplier of Event & Customer Service personnel to major Venues across the country. At VIPeople we pride ourselves on being the Industry employer of choice, to deliver exceptional customer service to their patrons.
As part of Spark Event Group, VIPeople are an important service provider alongside our Event Workforce, Event Management & Operational services throughout Australia.
Position Overview: We are seeking a skilled and experienced Workforce Director to lead our Sydney team. The ideal candidate will possess a strong background in Workforce or Venue management, coupled with expertise in cultivating strategic partnerships.
As the Workforce Director, you will play a pivotal role in driving continued success across our client portfolio, developing strategic partnerships, overseeing workforce planning and ensuring the seamless operation to our venues.
Key Responsibilities:
- Drive new Workforce & Event related business through the identification of potential clients through your industry network & beyond.
- Manage the Workforce budget of incoming revenue vs operational costs.
- Collaborate with internal teams to optimize venue operations and enhance the overall guest experience for our partners.
- Leadership of our Sydney Workforce division, providing direction on all aspects of the client relationship & project management.
- Foster a culture of teamwork, accountability, and continuous improvement within the Sydney Workforce team.
- Collaborate with our broader Workforce team to ensure appropriate recruitment, training, and retention efforts to build a skilled and motivated team to deliver our clients’ requirements.
Qualifications:
- Bachelor’s degree in Business Administration, Hospitality Management, Human Resources or a related field.
Minimum of 7 years of experience in workforce management, partnership development, and/or venue operations, preferably in the events or hospitality industry. - Proven track record of building and leading high-performing teams.
- Strong interpersonal, communication, and negotiation skills.
- Strategic thinker with the ability to translate vision into action.
- Excellent problem-solving and decision-making abilities.
- Ability to thrive in a fast-paced and dynamic environment.
